The Influence of Digital Leadership and Work Engagement on Company Performance through Work Motivation at PT Telkom Indonesia (Persero) Tbk in the Bogor Telecommunication Area: A Conceptual Framework

Ervina Azzahra; Arry Widodo; Nurafni Rubiyanti; Agus Maolana Hidayat

doi:10.55927/eajmr.v4i5.173

Authors

Ervina Azzahra Telkom University
Arry Widodo Telkom University
Nurafni Rubiyanti Telkom University
Agus Maolana Hidayat Telkom University

DOI:

https://doi.org/10.55927/eajmr.v4i5.173

Keywords:

Digital Leadership, Work Engagement, Work Motivation, Company Performance

Abstract

This study aims to analyze the influence of digital leadership and work engagement on company performance through work motivation in PT Telkom Indonesia (Persero) Tbk in the Bogor Telecommunications area. In the digital era, the implementation of effective digital leadership is expected to increase employee engagement and work motivation which in turn has a positive effect on company performance. The method used in this study is a quantitative approach with path analysis techniques. The data was collected through a survey involving employees of PT Telkom Indonesia (Persero) Tbk in the Bogor Telekomunikasi area. Based on the results of previous research, digital leadership has a positive effect on work engagement and work motivation, which further improves company performance and work engagement has been proven to be a significant mediator between digital leadership and company performance. It is hoped that this conceptual paper can trigger a better understanding of the factors that influence digital leadership, work engagement, employee performance and work motivation.

References

Aidhi, A. Al, Harahap, M. A. K., Rukmana, A. Y.,Palembang, S. P., & Bakri, A. A. (2023). Peningkatan Daya Saing Ekonomi melalui peranan Inovasi. Jurnal Multidisiplin West Science, 2(02), 118â€“134. https://doi.org/10.58812/jmws.v2i02.229

Afandi. A.. & Bahri. S. (2020). Pengaruh Kepemimpinan Motivasi dan Disiplin Keria Terhadap Kinerja Karyawan. Jurnal Ilmiah Magister Manajemen, 3(2).235246. https://doi.org/https:/doi.org/10.30596/maneggio.v3i2.5 044

Araujo, L. M. de, Priadana, S., Paramarta, V., & Sunarsi, D. (2021). Digital leadership in business organizations. International Journal of Educational Administration, Management, and Leadership, 2(1), 5–16. https://doi.org/10.51629/ijeamal.v2i1.18

Badrianto,Y.,& Maryadi,A. (2023). Pengaruh Employee Engagement terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening. SEIKO:Journal of Management & Business. Vol 6(2).

Bakker, A. B., & Bal, P. M. (2010). Weekly work engagement and performance: A studi among strating teachers. Journal of Occupational and Organizational Psychology, 83, 189-206.

Breevaart, K., Bakker, A. B., & Demerouti, E. (2014). Daily self-management and employee work engagement. Journal of Vocational Behavior, 84(1), 31–38. https://doi.org/10.1016/j.jvb.2013.11.002

Cencki, L. & Ozcelik, B. (2015). The impact of corporate governance on firm performance: Evidence from manufacturing companies listed on the Istanbul Stock Exchange. Journal of Business Research, 15(3), 101-113. Retrieved from https://dspace.uii.ac.id/handle/123456789/3306 0.

Chaerunisa, S & Khalid. Z. (2024). Peran Mediasi Motivasi Kerja dalam Pengaruh Perceived Organizational Support dan Employee Engagement terhadap Organizational Citizenship Behaviour : (Studi pada Pegawai Pusat Jasa Kearsipan, Arsip Nasional Republik Indonesia). Lokawati : Jurnal Penelitian Manajemen Dan Inovasi Riset, 2(5), 392–417. https://doi.org/10.61132/lokawati.v2i5.1217

Fadili, D. A., Tuhagana, A., & Jamaludin, A. (2018). Pengaruh Pelatihan Kerja Dan Pengembangan Sumber Daya Manusia Terhadap Kinerja Karyawan. 3(1), 80–85.

Ginting,R.S.(2023). Pengaruh Beban Kerja Dan Work engagement Terhadap Kinerja Karyawan Dengan Motivasi Kerja Sebagai Variabel Intervening Pada PT Telekomunikasi Indonesia Witel Medan. Universitas Sumatera Utara.

Hidayat, F., Sumantri, Rumengan, A. E., Wibisono, C., & Khaddafi, M. (2023). The Effect Of Digital Leadership, Information Technology And Digital Competency On Employee Performance In The Digital Era: Mediating Role Of Job Satisfaction. International Journal Od Advances In Social Sciences And Humanities.

Lutfiyah, et al. (2020). Pengaruh Kompetensi Dan Budaya Kerja Terhadap Person Job Fit Dan Kinerja Karyawan Pada PT. Andromedia. Jurnal Ilmu Manajemen Volume, 8(3), 1–16.

Meirina, D. T. (2011). Pengembangan Sumber Daya Manusia Dan Produktivitas Kerja Pegawai. Pengembangan Sumber Daya Manusia Dan Produktivitas Kerja Pegawai, 10(19), 15–21. https://doi.org/10.17509/manajerial.v10i2.2161

Milliman, J., Gatling, A., & Sunny, J. (2018). Journal of Hospitality and Tourism Management The effect of workplace spirituality on hospitality employee engagement , intention to stay , and service delivery. Journal of Hospitality and Tourism Management, 35, 56–65. https://doi.org/10.1016/j.jhtm.2018.03.002

Mohamed, D. S. M. (2022). Employee Performance as affected by the digital Training, the digital Leadership, and subjective wellbeing during COVID-19. Journal of Positive School Psychology, 2022(6), 540-553–540 – 553.

Priansa. (2018). Pelatihan dan Pengembangan SDM Perusahaan. Simbiosa Rekatama Media.

Primanda,G., Nurhayati,P .,& Sukmawati,A. (2024). Leadership, work environment, and work motivation on employee performance at PT Telkomsel’s IT directorate. Indonesian Journal of Multidisciplinary Science, vol 3(4), 373-384

Pudyastowo,D.T., Kirana,K.C., & Hartanto,S. (2024). The Influence of Digital Leadership, Affective Commitment on Employee Perfomance with The Intervening Mediation of Intrinsic Motivation on Yogyakarta Appropriate Technology Development Center. Indonesian Journal of Economics, Business, Accounting, and Management, Vol 2(4), hal 65-76

Putra,A.M & Darmastuti,I. (2021). Pengaruh Work engagement Dan Lingkungan Kerja Fisik Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variable Intervening (Studi Pada Karyawan Cv. Karunia Ibu Sayid, Yogyakarta). Diponegoro Journal of Management, Vol 10(5).

Ratnawita, R., Sari, A. R., & et al. (2023). Analysis of the Effect of Work Meaning and Work Totality on Work-Life Balance of Female Workers in Capital Cities in Indonesia. JEMSI (Jurnal Ekonomi Manajemen dan Sistem Informasi), 6(2), 1-11. Retrieved from http://journal.lembagakita.org/index.php/jemsi/article/download/1365/958

Samuel, L. & Ramli, A.H (2024). Pengaruh Kepemimpinan Digital dan Pemberdayaan Karyawan Terhadap Kinerja Karyawan Dimediasi oleh Komitmen Organisasi Pada Industri Manufaktur. Journal of Economics and Business UBS, 13 (1), 282-295.

Saputra, F., & Masyruroh, dkk (2023). Determinasi Kinerja Karyawan: Analisis Lingkungan Kerja, Beban Kerja dan Kepemimpinan pada PT Graha Sarana Duta. Jurnal Riset Manajemen, 1(3), 329–341. https://doi.org/10.54066/jurma.v1i3.900

Sari,et al.(2024). Analisis Pengaruh Lingkungan Kerja, Work engagementDan Work Life Balance terhadap Motivasi Kerja Tenaga Pengajar. Edu Cendikia: Jurnal Ilmiah Kependidikan. Vol 4(3). DOI: 10.47709/educendikia.v4i03.5220

Schaufeli, W. B., Bakker, A. B. (2021). “The Measurement Ofwork engagement With A Short Questionnaire : A Cross- National Study. Journal Of Education And Psychological Measurement”, 66, 701-716.

Sunaryo,W.A.,& Tabroni.,dkk.(2021). Pengaruh Budaya Organisasi Dan Gaya Kepemimpinan Digital Terhadap Motivasi Dan Dampaknya Pada Kinerja Karyawan PT. Hexa Dental Indonesia Di Bogor. Jurnal Sosial & Teknologi, Vol 1(9), 1.059-1.069.

Taufiqurokhman. 2009. Mengenal Manajemen Sumber Daya Manusia. Jakarta: FISIP Univ. Prof. Dr. Moestopo Beragama

Vandiya, V., & Etikariena, A. (2018). Stres Kerja dan Keterikatan Kerja pada Karyawan Swasta :Peran Mediasi Kesejahteraan di Tempat Kerja. Jurnal Psikogenesis, 6(1), 19–32.

Wibowo, 2016. Manajemen Kinerja, Edisi Kelima, PT.Rajagrafindo Persada Jakarta-14240.

Wilianto, J. W., & Indriyani, R. (2021). Pengaruh Organizational Culture Terhadap Job Performance Melalui Knowledge Sharing Pada Jetri Daniel Consulting Group. AGORA. Vol. 9(2).

Winata, E. (2020). Pengaruh Motivasi dan Disiplin terhadap Kinerja Karyawan pada Grand Inna Medan. Jurnal Ilmu Manajemen, 8(1), 23–27.

Yoo, Y. & Jeong, S. (2017). Kepemilikkan Perusahaan, Ukuran Perusahaan, Financial Leverage, Pengaruhnya Terhadap Kinerja Perusahaan Di Agensi Kpop Korea Selatan. Jurnal Manajemen dan Keuangan, 8(2), 55-72. https://repository.uinjkt.ac.id/dspace/handle/12 3456789/83899