The Impact of Workload and Role Conflict on Job Stress among Civil Servant Nurses at Mutiara Sukma Mental Hospital, West Nusa Tenggara

Maudia Sukmayani; Sarifudin Sarifudin

doi:10.55927/eajmr.v4i9.362

Authors

Maudia Sukmayani Mataram University
Sarifudin Sarifudin Mataram University

DOI:

https://doi.org/10.55927/eajmr.v4i9.362

Keywords:

Job Stress, Workload, Role Conflict, Civil Servant Nurses, Mental Hospital

Abstract

This research aims to evaluate the influence of workload and role conflict on employee job stress. Adopting a quantitative approach, data were assembled using survei instruments distributed among 95 respondents within the organizational setting. The variables investigated comprised workload and role conflict as independent variables, and job stress as the dependent variable. Data analysis was executed using multiple linear regression assisted by IBM SPSS Statistics 23. The findings reveal that workload and role conflict have a positive and significant effect on the escalation of job stress. These outcomes demonstrate the critical relevance of successful task management and role clarity in mitigating psychological pressure in the workplace.

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