The Effect of Work Family Conflict on Resilience in Working Mothers at dr. Mohammad Zyn Sampang Hospital

Authors

  • Ifin Nurul A'ini Universitas 17 Agustus 1945 Surabaya
  • Hetti Sari Ramadhani Universitas 17 Agustus 1945 Surabaya
  • Diah Sofiah Universitas 17 Agustus 1945 Surabaya

DOI:

https://doi.org/10.55927/eajmr.v4i10.433

Keywords:

Work-Family Conflict, Resilience, Working Mothers

Abstract

The increasing participation of women in the workforce, particularly in the healthcare sector, presents unique challenges for working mothers in balancing their dual roles as medical professionals and homemakers. Conflict between work and family demands (WFC) has the potential to reduce resilience in women. This study aims to determine the effect of work-family conflict on resilience as a mediator in working mothers at Dr. Mohammad Zyn Regional General Hospital, Sampang. This research method uses a quantitative approach with path analysis techniques. 170 working mothers were included in a population of 295 people. The results of this study indicate that WFC can significantly influence resilience; resilience acts as a mediator in work-family conflict (WFC). Data collection was conducted through an online questionnaire and analysis using JASP software version 19.3. The conclusions of this study emphasize that resilience plays a crucial role as a mediator, helping working mothers balance the pressures of two life domains. The ability to withstand and recover from stress is key to maintaining mental well-being and productivity.

References

Albrecht, S. L. (2010). Handbook of employee engagement: Perspectives, issues, research and practice. Edward Elgar Publishing.

Aryee, S., Luk, V., Leung, A., & Lo, S. (1999). Role stressors, interrole conflict, and well-being: The moderating influence of spouse support and coping behaviors among employed parents in Hong Kong. Journal of Vocational Behavior, 54(2), 259–278. https://doi.org/10.1006/jvbe.1998.1667

Bakker, A. B. (2007). Building engagement in the workplace. The Psychologist-Manager Journal, 10(2), 132–143. https://doi.org/10.1080/10887150701351361

Bakker, A. B., Demerouti, E., & Verbeke, W. (2008). Using the job demands-resources model to predict burnout and performance. Human Resource Management, 47(1), 83–104. https://doi.org/10.1002/hrm.20211

Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and initial validation of a multidimensional measure of work–family conflict. Journal of Vocational Behavior, 56(2), 249–276. https://doi.org/10.1006/jvbe.1999.1713

Connor, K. M., & Davidson, J. R. T. (2003). Development of a new resilience scale: The Connor-Davidson Resilience Scale (CD-RISC). Depression and Anxiety, 18(2), 76–82. https://doi.org/10.1002/da.10113

Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antecedents and outcomes of work–family conflict: Testing a model of the work–family interface. Journal of Applied Psychology, 77(1), 65–78. https://doi.org/10.1037/0021-9010.77.1.65

Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between Work and family roles. Academy of Management Review, 10(1), 76–88. https://doi.org/10.5465/amr.1985.4277352

House, J. S. (1981). Work stress and social support. Addison-Wesley.

Kossek, E. E., & Ozeki, C. (1998). Work–family conflict, policies, and the job–life satisfaction relationship: A review and directions for organizational behavior–human resources research. Journal of Applied Psychology, 83(2), 139–149. https://doi.org/10.1037/0021- 9010.83.2.139

Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. https://doi.org/10.1002/job.248

Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of Work Engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66(4), 701–716. https://doi.org/10.1177/0013164405282471

Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71–92. https://doi.org/10.1023/A:1015630930326

Setiadi, B. I. (2010). Psikologi sosial: Individu dan teori-teori psikologi sosial. Kencana Prenada Media Group.

Suryani, A. (2017). Konflik peran ganda dan Work Engagement pada ibu yang bekerja di rumah sakit. Jurnal Psikologi Industri dan Organisasi, 6(2), 89–98. https://doi.org/10.xxxxx/jpio.v6i2.xxxx

Published

2025-10-25