User Satisfaction Analysis of HIS (Hospital Information System) Application at dr Cipto Mangunkusumo National Hospital

Demiawan Rachmatta Putro Mudiono; Nanang Dwi Wahyono; Ida Nurmawati; Gamasiano Alfiansyah

doi:10.55927/eajmr.v4i5.140

Authors

Demiawan Rachmatta Putro Mudiono Jember State Polytechnic
Nanang Dwi Wahyono Jember State Polytechnic
Ida Nurmawati Jember State Polytechnic
Gamasiano Alfiansyah Jember State Polytechnic

DOI:

https://doi.org/10.55927/eajmr.v4i5.140

Keywords:

Electronic Medical Record, User Satisfaction, System Evaluation

Abstract

dr Cipto Mangunkusumo National Hospital is one of the academic hospitals that has organized electronic-based medical records. The application used is named HIS (Hospital Information System). In the implementation, there are supporting modules directly related to research activities, namely research RME access management in the HIS application. Regulation Number 24 of 2022 concerning Medical Records explains that one of the requirements for opening electronic-based medical records is for interest. With an adequate module in the HIS application, an evaluation must be carried out to see whether the existing features are following what users expect. There still need to be features related to data withdrawal for research needs. However, it can be concluded that user satisfaction is sufficient for the RME access management module in supporting the implementation of good electronic medical records.

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