The Influence of Organizational Culture in Mediating the Relationship Between Work Motivation and Organizational Citizenship Behavior: A Case Study at the Youth and Sports Office of West Nusa Tenggara Province

Sindi Susan; Abdul Azis Bagis

doi:10.55927/eajmr.v4i8.326

Authors

Sindi Susan University of Mataram
Abdul Azis Bagis University of Mataram

DOI:

https://doi.org/10.55927/eajmr.v4i8.326

Keywords:

Work Motivation, Organizational Culture, Organizational Citizenship Behavior, Government Employees, Public Sector

Abstract

This study aims to analyze the effect of work motivation on organizational citizenship behavior (OCB) with organizational culture as a moderating variable. The approach used is quantitative associative, with data collected through questionnaires. The population in this study consisted 70 respondents, and sampling was carried out using a saturated sampling technique and simple random sampling. The data analysis method used was Partial Least Square (PLS) with the assistance of Smart PLS software. The results showed that work motivation affects OCB, work motivation affects organizational culture and organizational culture affects. In addition, organizational culture was proven to moderate the relationship between work motivation and OCB, as indicated by the significance value of the interaction between work motivation and organizational culture variables. the Adjusted R-Square value indicates that 56.6% of the variation in OCB can be explained by work motivation and organizational culture. It is recommended that OCB for an organizational member is not sufficient just by relying on intrinsic and extrinsic motivation but also requires support from accelerating a conducive internal work environment.

References

Bakhtiar, M. R. (2020). Pengaruh motivasi kerja dan budaya organisasi terhadap Organizational Citizenship Behavior (OCB) karyawan Bank Jatim Syariah kantor Cabang (KC) Kediri dan Kantor Cabang Pembantu (KCP) Blitar. https://etheses.iainkediri.ac.id/id/eprint/2309

Fadli, R., Hasanah, U., & Kurniawan, T. (2020). Pengaruh motivasi kerja terhadap budaya organisasi pada perusahaan manufaktur. Jurnal Ilmu Manajemen, 8(1), 45–53.

Haryati, D. N. (2019). Pengaruh motivasi dan kepribadian terhadap Organizational Citizenship Behavior dengan budaya organisasi sebagai variabel moderasi. Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, 9(1), 28. https://doi.org/10.30588/jmp.v9i1.433

Hasibuan, M. S. P. (2017). Manajemen sumber daya manusia. Bumi Aksara.

Konovsky, M. A., & Organ, D. W. (1996). Dispositional and contextual determinants of organizational citizenship behavior. Journal of Organizational Behavior, 17(3), 253–266.

Lestari, M. R., & Sujono, F. K. (2022). Pengaruh budaya organisasi dan iklim organisasi terhadap Organizational Citizenship Behavior (OCB). Jurnal Manajemen dan Bisnis Madani, 3(1), 81–95. https://doi.org/10.51353/jmbm.v3i1.544

Lestari, S., & Prabowo, H. (2021). Motivasi kerja dan kontribusinya dalam menciptakan budaya organisasi yang efektif. Jurnal Manajemen dan Organisasi, 12(3), 210–219.

Lestiyanie, D. A., & Yanuar, Y. (2019). Pengaruh budaya organisasi, keadilan terhadap OCB dan komitmen sebagai intervening pada CV. Cempaka. Jurnal Manajerial dan Kewirausahaan, 1(2), 191. https://doi.org/10.24912/jmk.v1i2.5078

Mangkunegara, A. A. A. P. (2008). Manajemen sumber daya manusia perusahaan. PT Remaja Rosdakarya.

Muzakki, M., & Hutabarat, H. G. L. M. B. (2022). Role of Organizational Citizenship Behavior mediation in work motivation relationship to employee performance: Empirical study. Ecobisma: Jurnal Ekonomi, Bisnis dan Manajemen, 9(1), 21–45. https://doi.org/10.36987/ecobi.v9i1.2032

Ningrum, N. R., & Mayalangi, R. F. (2022). Pengaruh budaya organisasi, komitmen organisasi, dan kepuasan kerja terhadap Organizational Citizenship Behavior (OCB). UPY Business and Management Journal, 1(2), 27–34. https://doi.org/10.31316/ubmj.v1i2.2791

Nugroho, R. A., & Haryanto, J. T. (2020). Budaya organisasi dan pengaruhnya terhadap Organizational Citizenship Behavior karyawan. Jurnal Manajemen dan Kewirausahaan, 22(2), 115–122. https://doi.org/10.9744/jmk.22.2.115-122

Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational citizenship behavior: Its nature, antecedents, and consequences. SAGE Publications.

Prabandari, A., & Riani, A. L. (2018). The effect of transformational leadership and work motivation on Organizational Citizenship Behavior: Does work engagement matter? Sebelas Maret Business Review, 2(2), 78–93. https://doi.org/10.20961/smbr.v2i2.16792

Rahman, A., & Dewi, N. P. (2021). Hubungan motivasi kerja dengan keterlibatan karyawan dalam penguatan budaya organisasi. Jurnal Ekonomi dan Manajemen, 22(1), 32–40.

Robbins, S. P. (2002). Prinsip-prinsip perilaku organisasi (Edisi ke-5). Erlangga.

Sabilila, R. A., & Wahyuni, D. U. (2022). Pengaruh lingkungan kerja dan budaya organisasi terhadap kinerja pegawai. Jurnal Ilmiah Manajemen dan Bisnis (JIMBis), 1(2), 226–237. https://doi.org/10.24034/jimbis.v1i2.5416

Sari, D. P., & Utami, S. (2022). Pengaruh motivasi kerja terhadap pembentukan budaya organisasi pada pegawai pemerintah daerah. Jurnal Manajemen dan Kewirausahaan, 14(2), 98–106.

Schein, E. H. (1985). Organizational culture and leadership. Jossey-Bass.

Sunyoto, D. (2012). Teori, kuesioner, dan teknik analisis data untuk pemasaran dan perilaku konsumen. CAPS (Center for Academic Publishing Service).

Utami, N. K. E. B., & Putra, M. S. (2025). Pengaruh budaya organisasi berbasis kolektif terhadap Organizational Citizenship Behavior dengan komitmen organisasional sebagai pemediasi. E-Jurnal Manajemen, 14(1), 1–12.

Victor, B. (2002). Pengukuran budaya organisasi. PT Prenada Media.

Wulandari, R., & Woro, U. (2023). Pengaruh budaya organisasi dan motivasi kerja terhadap Organizational Citizenship Behavior melalui komitmen organisasional. Journal of Applied Management and Accounting Science, 4(2), 75–90. https://doi.org/10.51713/jamas.v4i2.85

Yoga, K. W., Prastyadewi, M. I., & Adhika, I. N. R. (2022). Pengaruh budaya organisasi, komitmen organisasi dan motivasi kerja terhadap Organizational Citizenship Behavior (OCB) pada Perumda Pasar Sewakadarma Kota Denpasar. Jurnal Emas, 3(9), 51–70.

Zaidan Prayuda, R. (2023). Peran budaya organisasi, motivasi kerja terhadap Organizational Citizenship Behavior melalui mediasi komitmen organisasi pada BUMD. Journal of Industrial Engineering & Management Research, 4(5), 7–14. http://www.jiemar.org