The Effect of Compensation, Motivation, and Work Environment on Employee Performance Mediated by Job Satisfaction at Bank Bri Jatibarang Branch Office, Indramayu Regency

Balqis Qurrotuaini; Teuku Noerman

doi:10.55927/eajmr.v4i11.453

Authors

Balqis Qurrotuaini Sekolah Pascasarjana Institut Keuangan, Perbankan, Dan Informatika Asia
Teuku Noerman Sekolah Pascasarjana Institut Keuangan, Perbankan, Dan Informatika Asia

DOI:

https://doi.org/10.55927/eajmr.v4i11.453

Keywords:

Compensation, Motivation, Work Environment, Job Satisfaction, Employee Performance

Abstract

The decline in employee performance at Bank BRI Jatibarang Branch Office, Indramayu Regency is an important concern because it has an impact on organizational productivity. This study aims to analyze the influence of compensation, motivation, and work environment on employee performance with job satisfaction as a mediating variable. The approach used was quantitative with a census method of 56 employees. Data was collected through a questionnaire and analyzed using Partial Least Square (PLS) via SmartPLS. The results showed that motivation and work environment had a positive and significant effect on job satisfaction, while compensation had a positive but insignificant effect. In addition, compensation and motivation have a significant effect on performance, while the work environment is insignificant. Job satisfaction has been proven to have a positive and significant effect on performance and mediates the influence of motivation and work environment on employee performance. This study emphasizes the importance of increasing motivation and work environment in encouraging optimal performance.

References

Ahakwa, I., Yang, J., Agba Tackie, E., & Atingabili, S. (2021). The Influence of Employee Engagement, Work Environment and Job Satisfaction on Organizational Commitment and Performance of Employees: A Sampling Weights in PLS path Modelling. SEISENSE Journal of Management, 4(3), 34–62. https://doi.org/10.33215/sjom.v4i3.641

Aisyah, S., Deswindi, L., & Indrajaya, D. (2020). Are Physical and Non-Physical Working Environment Effect Employees Productivity with Motivation as an Intervening Factor? Advances in Economics, Business and Management Research, 149(Apmrc 2019), 242–247. https://doi.org/10.2991/aebmr.k.200812.042

Armaniah, H. (2018). Pengaruh Kompetensi dan Kompensasi Terhadap Kinerja Karyawan Staf Insurance di PT. BMD. Seminar Nasional Inovasi Dan Tren (SNIT).

Bagus, F. Y. S., Sirait, A. W., & Siburian, T. F. (2019). Pengaruh Kompetensi dan Kompensasi Terhadap Kinerja Karyawan PT. BPR Nusantara Bona Pasogit 17 (Bank BPR). Jurnal Mutiara Manajemen, 4(1), 316–322. https://doi.org/10.26533/jmd.v2i1.338

Carvalho, da C., & Adelina. (2020). Motivation On Job Satisfaction And Employee Performance. International Research Journal of Management, IT and Social Sciences, 7(5), 13–23.

Castana, & Widodo, S. (2021). Pengaruh Kompetensi Dan Kompensasi Terhadap Kinerja Karyawan PT. Angkasa Pura II (Persero) Bandar Udara Halim Perdana Kusuma, Jakarta. Jurnal Ilmiah M-PROGRESS, 11(1), 1–12.

Nurfauziah, H. Z., History, A., Septyarini, E., & Othman, A. (2021). The Effect of Leadership Style and Compensation on Employee Performance with Organizational Commitment. Journal for Integrative Islamic Studies, 7(1), 57–68.

Nurlita, Y., Maryam, S., Sulistyowati, L. H., Manajemen, P. S., Ekonomi, F., Swadaya, U., & Jati, G. (2020). Pengaruh Kompetensi dan Kompensasi terhadap Kinerja Karyawan. Jurnal Inspirasi Bisnis Dan Manajemen, 4(2), 191–200.

Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation , Leadership , and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/jafeb.2020.vol7.no8.577

Permadi, I. K. O., Landra, N., Kusuma, G. A. E., & Sudha, N. (2019). the Impact of Compensation and Work Environment Towards Job Satisfaction To Affect the Employee Performances. International Journal of Management and Commerce Innovations, 6(2), 1248–1258. www.researchpublish.com

Permadi, K. O., & Kusuma, G. A. T. (2018). the Impact of Compensation and Work Environment Towards Job Satisfaction To Affect the Employee Performances. International Journal of Management and Commerce Innovations, 6(February), 1248–1258. www.researchpublish.com

Purba, K., & Sudibjo, K. (2020). The Effects Analysis of Transformational Leadership, Work Motivation and Compensation on Employee Performance in PT. Sago Nauli. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(3), 1606–1617. https://doi.org/10.33258/birci.v3i3.1091

Purnomo, A. K. (2018). Peran High Performance Human Resource Management dalam Upaya Peningkatan Kepuasan Kerja Karyawan CV Putra Sala Group. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 1(2), 46–56.

Putra, I. T., Ismail, Karimah, L., Sihite, L. H., & Cahyani, I. (2020). Pengaruh Reward Terhadap Motivasi Kerja (Studi pada Karyawan PT. Makitamega Makmur Perkasa). Jurnal Ilmiah Nasional, 2(3), 75–85.

Sekaran, U., & Bougie, R. (2016). Research Methods for Business (J. Wiley (ed.); Seventh). Wiley. https://doi.org/10.1007/978-94-007-0753-5_102084

Siddiqi, T., & Tangem, S. (2018). Impact of Work Environment , Compensation and Motivation on the Performance of Employees in The Insurance Companies of Bangladesh. South East Asia Journal of Contemporary Business,Economic and Law, 15(5), 153–162.

Soetjipto, B. E., & Supriyanto, A. S. (2020). The Mediating Role of Job Satisfaction on Compensation, Work Environment, and Employee performance : Evidence From Indonesia. Enterpreneurship and Sustainability Issues, 8(2), 735–751.

Sudiardhita, K. I. R., Mukhtar, S., & Hartono, B. (2018). The effect of compensation, motivation of employee and work satisfaction to employee performance PT. Bank XYZ (Persero) Tbk. Academy of Strategic Management Journal, 17(4), 1–14.

Sudiardhita, K. I. R., Mukhtar, S., Hartono, B., Herlitah, Sariwulan, T., & Nikensari, S. I. (2018). The effect of compensation, motivation of employee and work satisfaction to employee performance PT. Bank XYZ (Persero) Tbk. Academy of Strategic Management Journal, 17(4), 1–14.

Suhartini, E., Aprisal, & dkk. (2019). Pengaruh Reward Dan Punishment Terhadap Motivasi Kerja Karyawan. Management & Accounting Expose, 2(2), 98–104.

Suherman, H. (2021). Effect on Work Environment and Compensation on Employee Performance at PT. JAINDO Metal Industries in Bandung. Kontigensi: Scientific Journal of Management, 9(1), 34–41.

Vizano, N. A., & Utami, W. (2020). Effect of compensation and organization commitment on tournover intention with work satisfaction as intervening variable in indonesian industries. Systematic Reviews in Pharmacy, 11(9), 287–298. https://doi.org/10.31838/srp.2020.9.46

Yasih, A. S., Mahfudnurnajamuddin, & Serang, S. (2019). Pengaruh Kompetensi Dan Kompensasi Terhadap Kinerja Pegawai Badan Pengelola Keuangan Daerah Provinsi Sulawesi Selatan. YUME : Jurnal of Management, 2(3), 117–128.

Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of Employees’ Workplace Environment on Employees’ Performance: A Multi-Mediation Model. Frontiers in Public Health, 10(May). https://doi.org/10.3389/fpubh.2022.890400

Zulher, Z., & Norawati, S. (2022). The Impact Of Compensation And Work Environment On Employee Performance Through Job Satisfaction. ECo-Buss, 5(2), 722–731. https://doi.org/10.32877/eb.v5i2.613