The Role of Mutation, Position Promotion, and Empowerment in Improving Employee Performance at the Medan Belawan Pratama Tax Service Office

Dinda Triana; Rahmadhani Muharni; Abdul Rahman; Nina Fahrita  Fasril; Vestival Simanullang; Zenni Riana

doi:10.55927/eajmr.v4i3.78

Authors

Dinda Triana Universitas Islam Sumatera Utara
Rahmadhani Muharni Universitas Islam Sumatera Utara
Abdul Rahman Universitas Islam Sumatera Utara
Nina Fahrita Fasril Universitas Islam Sumatera Utara
Vestival Simanullang Universitas Islam Sumatera Utara
Zenni Riana Universitas Islam Sumatera Utara

DOI:

https://doi.org/10.55927/eajmr.v4i3.78

Keywords:

Mutation, Position Promotion, Employee Empowerment, Employee Performance, Human Resource Management

Abstract

This study aims to analyze the influence of mutation, promotion, and employee empowerment on employee performance at the Medan Belawan Pratama Tax Service Office. This study uses a qualitative approach with a case study method. The results show that mutations have a positive impact if carried out in a planned manner, but can hinder performance if not balanced with good adaptation. Job promotions increase employee motivation, but can cause work pressure if not supported by leadership training. Employee empowerment has proven to be the most significant factor in improving performance, as it provides opportunities for employees to develop and contribute more to the organization. The combination of these three factors can increase productivity optimally if implemented with the right strategy. Therefore, organizations need to manage employee mutation, promotion, and empowerment with a transparent and competency-based system.

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