The Influence of Career Development and Work Motivation on Employee Loyalty: Evidence from A Packaging Manufacturer in Surabaya, Indonesia
DOI:
https://doi.org/10.55927/fjbes.v2i4.664Kata Kunci:
career development, work motivation, employee loyalty, human resource management, manufacturing industryAbstrak
This study investigates the influence of career development and work motivation on employee loyalty at PT XYZ, a laminated tube packaging manufacturer in Surabaya, Indonesia. Grounded in human capital theory, social exchange theory, Maslow’s hierarchy of needs, and Herzberg’s two-factor theory, the research employs an explanatory quantitative approach. Data were collected through questionnaires distributed to employees selected using proportionate stratified random sampling and analyzed using multiple linear regression. The findings indicate that both career development and work motivation positively and significantly affect employee loyalty, both individually and collectively. Career development emerges as the stronger determinant, highlighting the importance of clear career advancement opportunities. The study suggests that organizations should integrate structured career development programs with motivational initiatives to strengthen employee loyalty and improve workforce retention
Referensi
Alim, M. H., Muttaqijn, M. I., Karim, A., & Tangerang, U. M. (2023). The Influence of Work Experience, Career Development and Loyalty on Employee Performance. In International Social Sciences and Humanities UMJember Proceeding Series (Vol. 2). http://proceeding.unmuhjember.ac.id/index.php/issh
Da, A., Carvalho, C., Riana, G., De, A., Soares, C., Carvalho, A. D. C., Post, I., & Program, G. (2020). Motivation on Job Satisfaction and Employee Performance. International Research Journal of Management, IT & Social Sciences, 7(5), 13–23. https://doi.org/10.21744/irjmis.v7n5.960
Gallup. (2026). State of the global workplace: 2026 report. https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx
Gechbaia, B., Goletiani, K., Abashidze, G., & Nasaraia, Z. (2024). THE ROLE OF HUMAN RESOURCES MANAGEMENT IN ACHIEVING SUSTAINABLE DEVELOPMENT GOALS IN THE COMPANY. Business Management, 2024(4), 97–115. https://doi.org/10.58861/tae.bm.2024.4.06
Girdwichai, L., & Sriviboon, C. (2020). Employee motivation and performance: Do the work environment and the training matter? Journal of Security and Sustainability Issues, 9, 42–54. https://doi.org/10.9770/JSSI.2020.9.J(4)
Gunawan, H. M., & Sondakh, O. (2019). The Impact of Work Motivation, Work Engagement, and Job Satisfaction Toward Job Performance in PT. XYZ Surabaya. European Journal of Business and Management, 11(20). https://doi.org/10.7176/EJBM
Hadi, S., Purnamarini, T. R., & Maharani, F. (2024). Pengaruh Pengembangan Karir, Lingkungan Kerja, dan Motivasi terhadap Loyalitas Pegawai Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Yogyakarta. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 14(1), 381–397. https://doi.org/10.30588/jmp.v14i1.1851
Hair, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109, 101–110. https://doi.org/10.1016/j.jbusres.2019.11.069
Indrayana, I. P. D. (2019). PENGARUH MOTIVASI TERHADAP KEPUASAN KERJA, KOMITMEN ORGANISASI DAN KINERJA KARYAWAN PADA PT BANK SINARMAS DENPASAR. JBMI: Jurnal Bisnis, Manajemen Dan Informatika, 15(3), 252–273.
Inoyatova, S. A. (2021). 04 SJIF 7.607 & GIF 0.626 ISSN-2249-9512 Journal of Management Value & Ethics Cite this paper. Management Value & Ethics ISSN, 11(4). https://www.jmveindia.com/journal/OCT-DEC%2021%20final%200.pdf
Junaidi, A., Budiyanto, & Budi Riharjo, I. (2023). Analysis of Organizational Learning and Human Capital on Organizational Performance Through Network Cohesion as a Mediating Variable. Tec Empresarial, 18(2), 1211–1226.
Khan, M. (2026). The Influence of Talent Management and Career Development upon Organizational Loyalty in Higher Education. Annals of Human and Social Sciences, 7(2), 2790–6809. https://doi.org/10.35484/ahss.2026(7-II)12
Khan, M., & Siddique, M. (2024). Impact of Career Development on Employees’ Performance: Mediating Role of Organizational Loyalty. Pakistan Social Sciences Review, 8(II), 598–608. https://doi.org/10.35484/pssr.2024(8-ii)49
Liana Putri, H., & Angelica Cindiyasari, S. (2024). The Influence of Compensation and Work Motivation on Employee Loyalty (Case Study at PT Bukit Asam TBK. Tarahan Port Unit). Jurnal Ekonomi, 13(4), 2024. https://doi.org/10.54209/ekonomi.v13i04
LinkedIn Learning. (2025). 2025 workplace learning report: The rise of career champions. https://learning.linkedin.com/resources/workplace-learning-report
Majid, M. A. A., Samsudin, A., Noorkhizan, M. H. I., Noor, S. N. A. M., & Zuffri, N. S. H. A. (2017). Career Development, Job Security and Employee Loyalty at a Luxury Resort in Terengganu, Malaysia. International Journal of Academic Research in Business and Social Sciences, 7(10). https://doi.org/10.6007/ijarbss/v7-i10/3422
Mochklas, M., & Mahardhika, B. W. (2018). Effect of Work Discipline, Career Development, Work Motivation and Work Load on the Loyalty of Women Workers in South Korea Companies. Saudi Journal of Business and Management Studies (SJBMS. https://doi.org/10.21276/sjbms.2018.3.8.11
Nadeak, B., & Naibaho, L. (2020). Motivation and hrm factors relation to the employee loyalty. Polish Journal of Management Studies, 22(2), 261–276. https://doi.org/10.17512/pjms.2020.22.2.18
Neault, R., Artess, J., Tien, H.-L., Shelley, Hopkins, S.; & Arulmani, G. (2017). Career development training, certification, supervision and professionalization: case examples from four countries. Indian Journal of Career and Livelihood Planning, 5. http://hdl.handle.net/10545/621372
Peggi, R. A., Zhiakhira, Z., Naswya, S. A., & Sari, G. P. (2025). Work Motivation as A Determinant of Employee Loyalty and Retention in The Industrial Sector. Jurnal Bisnis Dan Manajemen (JURBISMAN), 3(3), 821–832.
Reen, T. K., Sharma, K., & Abukari, Y. (2025). CAREER DEVELOPMENT PROGRAMS AND THEIR INFLUENCE ON EMPLOYEE LOYALTY: A SECONDARY DATA ANALYSIS. National Research Journal of Human Resource Management, 12(12), 16–29. www.nrjhrm.in
Retnowati, A. N., Hafizhah, S., & Putra3, O. E. (2025). Understanding Employee Loyalty: Motivation and Compensation in the Indonesian Garment Sector. Commercium: Journal of Business and Management, 3(4), 241–256. https://doi.org/10.61978/commercium.v3i4
Second Talent. (2025). Top employee retention statistics for 2025. Second Talent. https://www.secondtalent.com/resources/employee-retention-statistics/
Siska Yulia, Eko Budi Soetjipto, & Madziatul Churiyah. (2026). The Influence of Employee Engagement and Work Motivation on Employee Loyalty: A Systematic Literature Review Using the PRISMA Method (Case Study on Employees of PT. XXX Area HQ). JURNAL ECONOMINA, 5(5), 1837–1851. https://doi.org/10.55681/economina.v5i5.2427
Statista. (2025). Employment in Indonesia - statistics and facts. Statista Research Department. https://www.statista.com/topics/9975/employment-in-indonesia/
Sulistianto, R. H., Haikal, F., Priyono, A., & Johardi, M. R. (2024). The Influence of Work Motivation and Career Development on Employee Loyalty, Case Study of PT Delta Indonesia Pranenggar. ECo-Buss, 7(2), 1412–1421. https://doi.org/10.32877/eb.v7i2.1797
Urbancová, H., & Vnoučková, L. (2018). Impact of employee development in agricultural companies on commitment, loyalty and performance. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 66(3), 803–811. https://doi.org/10.11118/actaun201866030803
Wijayanti, T. C. (2024). EMPLOYEE LOYALTY TRANSFORMATION: MOTIVATION, DISCIPLINE, WORK ENVIRONMENT, COMMITMENT AS A MODERATOR. In Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) (Vol. 7, Number 3).
Winda, D., Simanjuntak, S., & Husein, A. E. (2026). The influence of work motivation, loyalty, and employee quality on employee performance at PT Ho Wah Genting Batam. In IJAFIBS (Vol. 14, Number 1). www.ijafibs.pelnus.ac.id
Yadav, S., & Roy, S. (2025). Human Capital & Its Implications on Corporate Sustainability and Performance: Empirical Evidence from India. International Journal of Environmental Sciences, 11(20), 1241–1247. https://theaspd.com/index.php
Yogaswara, M. A., Hidayat, R., Karir, P., Kerja, M., Loyalitas, & Produktivitas, K.; (2023). Pengaruh Pengembangan Karir dan Motivasi Kerja terhadap Loyalitas Kerja yang Berimplikasi pada Produktivitas (Studi pada Karyawan PT. Benang Citra Indonesia Divisi Produksi) Kata kunci. JIIP (Jurnal Ilmiah Ilmu Pendidikan), 6(4), 2527–2532. http://Jiip.stkipyapisdompu.ac.id
Yunita, T., Hadita, H., Wijayanti, M., & Ismayani, V. (2023). Work-Life Balance, Job Satisfaction, and Career Development of Millennials: The Mediating Role of Affective Commitment. Journal of Economics, Business, and Accountancy Ventura, 26(1), 89–101.
Unduhan
Diterbitkan
Cara Mengutip
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2026 Iene Gading Sukmono, Damajanti Sri Lestari, Anita Asnawi
Artikel ini berlisensi Creative Commons Attribution 4.0 International License.
