The Influence of Health Consciousness, Product Quality Perception, and Brand Visibility on Brand Trust and its Impact on Purchase Decisions for Aquaviva Products in Surabaya

Penulis

  • Suhendro Sosro Joyo Kusumo Universitas 17 Agustus 1945 Surabaya
  • Ahmad Arif Universitas 17 Agustus 1945 Surabaya
  • I Made Suparta Universitas 17 Agustus 1945 Surabaya
  • Ujianto Universitas 17 Agustus 1945 Surabaya

DOI:

https://doi.org/10.55927/fjbes.v2i3.649

Kata Kunci:

Health Consciousness, Product Quality Perception, Brand Visibility, Brand Trust, Purchase Decision

Abstrak

This study aims to examine the impact of Health Consciousness, Product Quality Perception, and Brand Visibility on Purchase Decisions for AquaViva products in Surabaya, with Brand Trust serving as an intervening variable. Using a quantitative causal explanatory approach, data were collected from a total sample of 165 respondents through purposive sampling. The data were analyzed using IBM SPSS 27 and Path Analysis with Hayes’ PROCESS Macro Model 4. The results demonstrate that Health Consciousness, Product Quality Perception, and Brand Visibility have a significant and positive effect on both Brand Trust and Purchase Decisions. Furthermore, path analysis reveals that Brand Trust acts as a significant mediator, proving that internal health motivations and external quality stimuli enhance purchase commitment by first establishing a strong psychological foundation of reliability. Among the predictors, Product Quality Perception emerged as the primary driver of trust. The study concludes that to dominate the urban market, AquaViva should shift from conventional "ad bombing" to a trust centric strategy. By prioritizing community-based visibility and transparent quality assurance, the brand can effectively convert public health consciousness into consistent purchase loyalty within a saturated market.

Referensi

Assauri, S. (2015). Manajemen Pemasaran. Jakarta: Rajawali Pers.

Chaudhuri, A. (2021). Emotion and Reason in Consumer Behavior. Routledge.

Chaudhuri, A., & Holbrook, M. B. (2001). The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty. Journal of Marketing, 65(2), 81-93.

Chen, X., et al. (2021). Health Consciousness and Consumer Confidence in Water Brands: The Transparency Gap. Journal of Environmental Psychology, 76.

Fiesta, A. (2018). Pengaruh Electronic Word of Mouth terhadap Purchase Intention melalui Brand Image. Jurnal Ilmu Manajemen.

Foster, R. (2017). Consumer Behavior: Marketing Strategy Perspectives. McGraw-Hill Education.

Garvin, D. A. (1987). Competing on the Eight Dimensions of Quality. Harvard Business Review.

Gould, S. J. (1988). Consumer Health Consciousness: A Psychographic and Demographic Profile. Journal of Consumer Affairs, 22(1), 45-63.

Hoyer, W. D. (2022). Consumer Behavior (8th ed.). Cengage Learning.

Hoyer, W. D., & Brown, S. P. (1990). Effects of Brand Awareness on Choice for a Common, Repeat-Purchase Product. Journal of Consumer Research, 17(2), 141-148.

Indrawan, A. (2024). Analisis Mediasi Kepercayaan pada Hubungan Kualitas Produk dan Keputusan Beli AMDK. Jurnal Riset Pemasaran Kontemporer.

Indriana, et al. (2022). The Mediating Role of Brand Image and Brand Trust on Purchase Intention. International Journal of Marketing Studies.

Joshua Tan, H. W. T. (2025). Pengaruh Kualitas Produk Dan Citra Merek Terhadap Keputusan Pembelian Konsumen Pada Produk Iqos Di Indonesia Dengan Minat Beli Sebagai Variabel Mediasi. Journal Of Social And Economics Research, 7(1), 15–27.

Keller, K. L. (2013). Strategic Brand Management: Building, Measuring, and Managing Brand Equity. Pearson Education.

Keller, K. L. (2021). Strategic Brand Management (5th ed.). Global Edition: Pearson.

Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson Education.

Lau, G. T., & Lee, S. H. (1999). Consumers' Trust in a Brand and the Link to Brand Loyalty. Journal of Market-Focused Management, 4, 341-370.

Lopulalan Margareta Alicia, Y. N. N. K. (2024). The Role Of Brand Image And Perceived Quality Of Products Mediate Ewom’s Effect On The Purchase Intention Of Millennial Consumer: Sido Muncul Herbal Medicine And Herbal Pharmacy’ Indonesian Consumers Study. Eurasia: Economics & Business, 1(January), 25–41.

Michaelidou, N., & Hassan, L. M. (2008). The Role of Health Consciousness, Food Safety Concern and Ethical Self-identity in Predicting Dietary Strategies and Food Choice. Appetite, 51(3), 687-693.

Michaelidou, N., & Hassan, L. M. (2022). Health Motivations and Direct Purchase Action: A Post-Pandemic Analysis. Journal of Consumer Marketing.

Morgan, R. M., & Hunt, S. D. (1994). The Commitment-Trust Theory of Relationship Marketing. Journal of Marketing, 58(3), 20-38.

Newsom, J. T., et al. (2005). Health Consciousness, Exercise, and Diet: A Test of the General Health Motivation Hypothesis. Health Psychology.

Prastiwi, E. H., & Ramadhan, G. H. (2025). Consumer Behavior Analysis and Electric Word of Mouth Against Scincare Product Purchase Decision Skintific. International Journal of Scientific Engineering and Science, 9(10), 61–64.

Pratama, R. (2023). Peran Brand Trust dalam Memoderasi Stimulus Pemasaran di Indonesia. Jurnal Manajemen dan Pemasaran.

Putra, A., & Santoso, B. (2024). Digital Reviews vs. Physical Visibility: Millennial Purchase Decisions in Urban Areas. Journal of Digital Marketing Research.

Ramadani, et al. (2023). Brand Switching in the Bottled Water Industry: The Failure of Quality Perception. Journal of Retailing and Consumer Services.

Salsabila, A. N., Lu, C., & Maranatha, U. K. (2025). Social Media Marketing Dan Brand Awareness Sebagai Penentu Keputusan Pembelian Produk Kecantikan Emina. 03(03), 123–140.

Sanggita, G. A., Welsa, H., & Fadhilah, M. (2025). Analysis Of Brand Image Factors As A Mediation Of The Influence Of Product Quality And Digital Marketing On Purchase Decisions : Conceptual Review (Issue Icobes). Atlantis Press International Bv. Https://Doi.Org/10.2991/978-94-6239-626-5

Sari, et al. (2023). Full Mediation of Brand Trust in Healthy Beverage Choices. International Journal of Food Sciences.

Schiffman, L. G., & Kanuk, L. L. (2018). Consumer Behavior. Pearson.

Setiawan, B., & Riana, F. D. (2024). Influence Of Green Marketing Strategy And Brand Image On Purchase Decision With Mediation Of Purchase Intention ( Case Study On Healthy Food Products Matoh Cassava Chips In Bojonegoro Regency ). 10(12), 10037–10046. Https://Doi.Org/10.29303/Jppipa.V10i12.7582

Smith, J. (2022). The Influence of Health Consciousness on Brand Trust in Organic Products. Journal of Food Products Marketing.

Syah, et al. (2023). Baseline Quality and the Competition of AMDK Brands in Indonesia. Journal of Business Administration.

Tandon, A. (2023). Ad-Fatigue and Brand Credibility: When Visibility Becomes Counterproductive. Marketing Intelligence & Planning.

Tjipto, J. D., & Keni, K. (2025). Generating Purchase Intentions Through Live Streaming And Social Influence : Brand Trust As A Mediator Pembangkitan Intensi Membeli Melalui Live Streaming Dan Pengaruh Sosial : Kepercayaan Merek Sebagai Mediator. 84–102.

Tjiptono, F. (2016). Strategi Pemasaran. Yogyakarta: Andi Offset.

Tjiptono, F., et al. (2022). Pemasaran Strategik: Konsep dan Implementasi Terbaru. Yogyakarta: Andi Offset.

Tresia Deanra, P. A. A. A. (2025). Building Brand Trust By Increasing Brand Awareness, Shaping Brand Image, And Engaging Brand Ambassadors. International Conference On Entrepreneurship Building, 3(1), 694–705.

Triartomo, A., Susanti, N., & Prastiwi, E. H. (2025). The Influence of Social Media Communication and Health Service Quality on Patient Behavioral Intention : The Mediating Role of Patient Satisfaction and Patient Commitment Moderated by Corporate Image at Tritya Eye Clinic Surabaya. 4(1), 104–127. https://doi.org/10.55299/ijec.v4i1.1244

Trisakti, J. E. (2024). Pengaruh Environmental Knowledge , Brand Image , Product Quality , Price Fairness Terhadap Purchase Intention. 4(1), 1005–1014.

Triwibowo, A., & Achmad, N. (2025). Analisis Pengaruh E-Wom Dan Brand Awareness Terhadap Purchase Intention Milenial Melalui Brand Image. 8(2), 589–609.

Viando, F. W., Cempena, I. B., & Budiarti, E. (2025). The Effect of Product Innovation , Brand Awareness and Price Perception on Repurchase Decisions Through Customer Satisfaction with Social Media Marketing Activity & Perceived Value as Moderating Variables on Sagiko Float Fruit Juice Drink in the Kediri Re. International Journal of Economic, 4(1), 733–760. https://doi.org/10.55299/ijec.v4i1.1454

Viando, F. W., Paramitha, I. T., Mujanah, S., Yanu, A., & Fianto, A. (2025). The Effect of Marketing Capability and Brand Reputation on Brand Loyalty of Tomoro Coffee through Competitive Advantage as a Meditation Variable. 4(1), 60–80. https://doi.org/10.55299/ijec.v4i1.1214

Wang, et al. (2024). Price Affordability vs. Health Motivation in Emerging Markets. Economics & Marketing Review.

Watanabe, E. A., et al. (2022). Health Consciousness and Trust in Healthy Food Brands. British Food Journal.

Zeithaml, V. A. (1988). Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence. Journal of Marketing.

Zeithaml, V. A. (2021). Services Marketing: Integrating Customer Focus Across the Firm. McGraw-Hill.

Diterbitkan

2026-06-30

Cara Mengutip

Suhendro Sosro Joyo Kusumo, Ahmad Arif, I Made Suparta, & Ujianto. (2026). The Influence of Health Consciousness, Product Quality Perception, and Brand Visibility on Brand Trust and its Impact on Purchase Decisions for Aquaviva Products in Surabaya. Formosa Journal of Business and Economic Statistics, 2(3), 215–234. https://doi.org/10.55927/fjbes.v2i3.649

Terbitan

Bagian

Articles